Understanding Bias

How to eliminate prejudice in your organisation

Getting to grips with the concept of unconscious bias is an important and critical step in creating fair and inclusive workplaces.

To do this, we need to create a climate in which issues of bias can be discussed openly, calmly and rationally. Demonstrating a willingness to examine our own personal prejudices is integral to understanding the roots of stereotypes and bias in the workplace.

Our new blended learning programme examines how and why people are biased and the impact this has on relationships, decisions and organisations in general. It is designed to help organisations deal with the real business problem of equality and diversity and work towards becoming culturally competent.

The course includes

  • Visual illusions which offer a compelling insight into how our brains process information and the shortcuts we take. This, as in everything with our training, is backed up with research evidence.
  • A drama scenario which shows how even an organisation that prides itself in “'doing the right thing'” in terms of Diversity can fall under the spell of unconscious bias
  • Individual scenes look at “pressure points” when bias is more likely to have an impact including recruitment, performance review and induction.

A number of case studies are also used to apply the principles in real life situations followed by a guide to the actions people can take after the training.

Click to see Course Content

Course Content

Part One: Understanding Unconscious Bias provides an overview of unconscious bias in terms of how it affects you and others. You will see a number of experiments which help illustrate the way our perceptions filter information and how this impacts on what we see and hear, what we fail to see and hear, and the judgements we make.

Becoming more aware of how our brains are wired can help us understand that 'trusting our instincts' can lead to poor decision-making. Once we acknowledge our bias, we can consciously take action to reduce its influence.

Part Two: Bias at Work covers bias at work through a series of drama scenarios. The scenarios will help you understand how unconscious bias can impact on the workplace and on working relationships. Although the organisation is fictitious and the context is specific, the human interactions are quite universal, and you'll learn a lot about biases, and how to counteract biases by studying how these people are interrelating with one another.

Part Three: Addressing Bias provides guidance on how to address bias in specific situations including recruitment, performance reviews/appraisals, induction of new team members and mentoring. The section also explores practical measures to help eliminate the impact of bias in these situations within your own organisation.

Courses Available

Understanding Bias is designed to:

  • Raise awareness of bias in people and organisations
  • Examine the impact of prejudice in decision-making
  • Demonstrate ways in which we can reduce, if not eliminate, bias in our decision-making.
Elearning Courses

Our off-the-shelf elearning courses combine video drama with documentary sequences and interactive study to provide flexible, cost-effective training that delivers results.

  • Powerful drama trigger scenes
  • Expert commentary and analysis
  • Flexible interactive learning modules
  • Step-by-step assessment
  • Customisation to suit your organisation's needs
  • Low cost per head

Many of our e-learning courses have a corresponding video-based trainer resource.

Our Elearning courses are built to be fully SCORM compliant, which means they will upload and run seamlessly on your in-house Learning Management System.

Alternatively, we can host the courses for you on our own user-friendly, web-based Learning Management System. This system makes it easy to deliver and track our elearning content, and our clear and concise reports give you access to the data you need for compliance or management reports.


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